FAQS

Common questions

Where are you located?

We currently only sell our products through our online store. We have two design studios where we design and ship our orders from. One location in Miami, FL and one in Las Vegas, NV. 

Will the shoes designed with Glitter shed and leave a Glitter trail?

 No they will not leave a Glitter trail when walking wearing etc. As long as you properly store them the Glitter will stay intact just fine. (Meaning Don’t throw them around your closet with other shoes, etc and handle them with care)

If you are not a fan of glitter then we would recommend you do not order glitter shoes. We do seal our shoes with a waterproof acrylic gloss sealer spray.

There is a big misunderstanding when it comes to the sealant process. The acrylic spray is a binder for the glitter to stick together, we do not put a thick adhesive liquid sealer on top of the final layer of glitter bc the shine of the glitter turns the shoes into a plastic looking glitter. 

How long does it take to make the shoes, I live in (fill in the state)?

Each pair of shoes is different. Some designs take several days and some take a few hours. Our standard shipping time is between 12-18 Business Days for USA orders and approx 20-28 Business Days for International Orders.

During our Peak Season / Wedding Season between the months of March through August Shipping time may take longer then the estimated time frame due to the amount of orders we receive. 

Why does it take so long to receive my order?

Each pair is made in order of the purchase date. If we have 50 orders in January and your order is placed on feb 1st we still have to complete all our orders from January.  Each pair is handmade and drying time is crucial to create a long lasting pair of Shoes!

What brand of shoes do you use?  

Unless a specific brand is mentioned in the listing      (Converse , Toms etc) there is no way for us to specify the exact brand we will use for your order. We use dozens of different brand names due to all the styles and heel heights we offer.

 Are the shoes comfortable?

Each persons opinion is different. There is no way for us to tell you how your foot will feel in a pair of shoes. We do take all necessary steps to design each and every pair while keeping comfort  in mind. 

Do the shoes run true to size?

Yes. Has anyone responded to this question and said No they don't run true to size? :) Each customers true to size opinion will vary, but we do accurately measure each shoe to match the standard measurement guide. If you are in between sizes please refer to the size chart Tab and the measurement guide to accurately match the size you need.

We Always offer each customer the option to send in there own pair of shoes.

We will discount the Price listed between $10-$15 for customers who choose to provide there own Footwear.

This option is always available for the Following Style Shoes:

Heels & Ballet Flats. For Womens & Childrens Footwear.

Excluded from this option are the following Brand Names:

Converse, Toms, Nike, & Adidas

Shipping & Delivery

All Items sold by Glitter Shoe Co are Custom Made/Hand Made to order.

Glitter Shoe Co will ship any purchased product within the specified business days provided on the date the order is placed. You will be promptly notified of any shipping delay applicable to your order.

We ALWAYS ship each order Fully Insured and Always provide each customers with Tracking Numbers and Updates!

Shipping Companies we use: United States Postal Service, FedEx, & UPS

Do you Ship Internationally?

Yes! We ship to anywhere in the world!  Shipping costs are automatically calculated by each customers Postal Code / Address at the time of Checkout. Shipping Cost for International Orders are for Shipping Cost ONLY and do not include any customs or duties charges for the package.